•	Does BTS Business Telecom Solutions charge a monthly minimum?
•	How does BTS calculate charges for e-mail, fax and SMS messages? Is there a discount for large volumes?
•	How do I register as a customer with BTS?
•	How do I send an e-mail, fax, telex or SMS message via BTS?
•	I have a very large e-mail, fax, telex or SMS assignment. Can BTS deal with it?
•	I just have a small e-mail, fax, telex or SMS assignment. Will BTS accept it?
•	I want to personalise the information in my e-mail, fax, telex or SMS message. Can BTS take care of that?
•	How do I know that my e-mail, fax, telex or SMS message has been transmitted?
•	What kind of information can I get about my e-mail, fax, telex or SMS messages after they have been sent?
•	What is BTS's policy on personal data protection?

• Does BTS Business Telecom Solutions charge a monthly minimum?
Depending on the BTS service you are using, you will be charged a monthly subscription fee. This allows us to handle your transmissions at extremely competitive rates. For a quotation, please contact our sales department.

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• How does BTS calculate charges for e-mail, fax and SMS messages? Is there a discount for large volumes?
Our sales department can provide you with a list of our standard rates. For large volumes that are handled via our platform, our rates are very competitive. Details are available from our sales department.

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• How do I register as a customer with BTS?
Please contact our sales department.

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• How do I send an e-mail, fax, telex or SMS message via BTS?
There are various ways to send your message via the BTS platform. You can use e-mail, fax or telex. You can send in messages for distribution in the way you find most practical. For example, BTS can easily convert your e-mail message into a fax mailing. Our team of operators continuously monitors transmissions and you can easily have us incorporate any last-minute changes.

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• I have a very large e-mail, fax, telex or SMS assignment. Can BTS deal with it?
The BTS system is capable of sending extremely large volumes of e-mail, fax and SMS messages. Our communication platform includes extensive Internet bandwidth. That means you can be sure that every addressee - whether there are dozens or hundreds of thousands - will get your message on time and almost simultaneously.

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• I just have a small e-mail, fax, telex or SMS assignment. Will BTS accept it?
BTS can also deal with small volumes quickly and conveniently.

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• I want to personalise the information in my e-mail, fax, telex or SMS message. Can BTS take care of that?
BTS can personalise your telex or fax messages. Fax messages can be personalised by adding a header or footer, but you can also add a personalised cover page. Telex messages can be personalised by adding a banner line. It is not yet possible to personalise SMS messages.

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• How do I know that my e-mail, fax, telex or SMS message has been transmitted?
After transmission has been completed, you will receive a report specifying the status of each e-mail, fax or SMS message that we have sent on your behalf. This service will soon also be available via the web.

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• What kind of information can I get about my e-mail, fax, telex or SMS messages after they have been sent?
After transmission, you will receive a status report. If required, BTS can also provide full overviews of destinations and results and a detailed specification of the costs.

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• What is BTS's policy on personal data protection?
All your details will be kept confidential; they will not be passed on to third parties.

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